📦 GAINZ Shipping Policy
Thank you for choosing GAINZ — where performance meets science. To ensure a smooth shopping experience, please review our shipping policy below.
We proudly ship throughout the United States and to select international locations. If your country is not listed at checkout, please contact us at info@gainzsupplement.com for assistance.
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email with tracking information once your order is shipped.
Note: During high-volume periods (promotions, holidays, or product launches), processing may take up to 3 business days.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (USPS/UPS) | 3–5 business days | Calculated at checkout |
| Expedited | 1–3 business days | Based on location and carrier |
📌 Important: Delivery times are estimates and may vary due to factors outside our control (e.g., carrier delays, weather).
We offer international shipping to many countries. Delivery times and rates depend on the destination and shipping method chosen at checkout.
| Region | Estimated Delivery Time | Customs & Duties |
|---|---|---|
| Canada, UK, EU | 7–14 business days | May be subject to local customs fees |
| Other Countries | 10–21 business days | Varies by country |
⚠️ GAINZ is not responsible for any customs fees, import duties, taxes, or delays caused by customs processing in your country.
Once your order ships, you’ll receive a tracking number via email. You can track your package anytime using the provided link.
If you haven’t received your tracking email within 3 business days of ordering, please check your spam/junk folder or contact us at info@gainzsupplement.com
While we do our best to deliver on time, shipping delays may occasionally occur due to:
Carrier issues or service disruptions
Weather or natural events
Customs processing for international orders
If your package is delayed beyond the estimated timeframe, please allow 2–3 extra business days before contacting support.
Customers are responsible for entering the correct shipping address. If you enter an incorrect address:
Contact us within 6 hours of placing your order to update it.
If the package is returned to us due to incorrect or insufficient address, a reshipping fee will apply.
If your tracking shows “Delivered” but you haven’t received your package:
Please check with neighbors, front desk, or delivery locations first.
Contact the carrier directly to file a claim.
GAINZ is not liable for lost or stolen packages marked as delivered. However, we’ll do our best to help you resolve the issue.
For any shipping-related questions, reach out to our support team:
📧 Email: info@gainzsupplement.com
📦 Subject line: Shipping Inquiry – [Your Order Number]
We aim to respond within 24 business hours.
Thank you for trusting GAINZ.
We're here to make sure your order gets to you fast, safe, and stress-free — so you can stay focused on your goals.